Last updated: September 2, 2026
We want you to be happy with your purchase. This Refund Policy explains when and how you can request a refund for products bought from Asson Softwares.
1. 14-day money-back guarantee
Because our products are digital, we offer a 14-day refund window from the date of purchase. If a product does not work as described and we cannot resolve the issue, you may request a full refund within 14 days.
2. Conditions
- You contacted support and gave us a reasonable opportunity to fix the problem.
- The request is made within 14 days of purchase.
- The issue is with the product itself, not an unrelated third-party conflict or a change of mind after successful use.
3. Not refundable
- Requests after the 14-day window.
- All-Access renewals where the service was used during the term.
4. How to request
Email support@asson.agency with your order number, the email used at checkout, and a short description. We review every request within 2 business days.